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Last update: March 2024

According to the General Data Protection Regulation EU 2016/679 (GDPR) and Organic Law 3/2018, of December 5, on Data Protection and guarantee of digital rights (LOPDGDD), we inform you about the collection, processing, and use of your personal data through this website. In this regard, this Privacy Policy applies to the information, products, and services provided by Sociedad Residencias de Estudiantes S.L. - RESA, in Spain.

Sociedad Residencias de Estudiantes S.L. (RESA), with address at Calle Serrano No. 41 4th floor 28001 Madrid (Spain), with CIF number B-60109188, and email privacy@resa.es. On the other hand, through this website, you can contract accommodations that are owned by various companies. Therefore, depending on the accommodation you are interested in, the data controller for the collected data will be one of the Title Companies listed in section 2 of the Legal Notice. These Title Companies will be considered as independent controllers in accordance with the provisions of article 4.7 of the GDPR and will process the data for the purpose of managing your reservation and/or visit request in which you have shown interest and in accordance with their internal data protection policies.

• Contact form: After receiving your request, we will contact you to manage your contact request, which is indicative but not limited to, responding to any questions or queries you may have regarding the products or services made available on this website. The legal basis legitimizing this processing is your consent (Art. 6.1 a) of the GDPR) expressed at the time of sending your contact request.
• "Newsletter" form: Will be used to inform you about our offers and news that may be of interest to Users who have submitted their personal data through this form. The legal basis legitimizing the processing of your personal data for the aforementioned purposes is your express consent. You are informed that you may revoke, at any time, the consent given, without affecting the legality of the processing based on the prior consent before its withdrawal.
• Sending of commercial information: In the event that the interested User expressly consents, their data may be processed for the purpose of sending commercial communications, even by electronic means, about products and/or services of RESA. The legal basis legitimizing the processing of your personal data is your express consent. You are informed that you may revoke, at any time, the consent given, without affecting the legality of the processing based on the prior consent before its withdrawal.
• Communication of data to Group companies: In the event that you consent, your data may be communicated to RESA Group companies so that they can send you commercial information, through any means, including electronic means, about their products or services. The legal basis legitimizing the processing of your personal data is your express consent. In case you wish to revoke your consent for this purpose, you can do so at any time by sending your request to privacy@resa.es.
• "Group Reservation" form: Will be used solely to offer the interested User a budget according to the circumstances detailed in the form (number of people, dates, etc.). In the event that the budget is accepted, the contract will be sent to formalize the relationship. The legal basis legitimizing the processing of your personal data is the execution of pre-contractual measures as provided for in Article 6.1 b) of the GDPR.

To fulfill the purposes detailed in the previous section, at RESA we will mainly process identifying and contact data such as your name and surname, address, contact telephone number, and email address that you have provided us, as well as any other information related to your reservation request.

We inform you that RESA will not communicate your personal data to third parties, except as required by law. Likewise, we inform you that no international transfers of personal data are made.

However, they may be communicated to those companies of the RESA Group so that they can send you commercial information, even by electronic means, about products or services similar to those contracted with your data controller provided that you have consented. These companies offer accommodation services. You can consult the RESA Group entities at the following URL: https://www.resa.es/es/aviso-legal/.

On the other hand, in order to provide our services, we inform you that we require the support of service providers. These third parties may have access to your data and will act on behalf and on our behalf, following our instructions, and under no circumstances will they have your data for their own purposes.

RESA will keep your personal data for as long as necessary to fulfill the purpose for which they were collected. Specifically:

• Personal data provided only to manage a consultation through a contact form or group budget request form will be kept until the user's contact or budget request is resolved. Subsequently, they will be blocked and kept for the time necessary to address any responsibilities arising from the processing.
• Personal data provided to manage the reservation of accommodation will be kept for as long as the contractual relationship is maintained, and, once it is finished, it will be kept, duly blocked, as long as possible legal actions related to the reservation may arise. Once this period has elapsed, during which no further legal responsibilities can arise from the service provided, your data will be permanently deleted.
• Regarding personal data provided for commercial purposes, they will be kept until you revoke your consent, object, or delete the data.

We inform you that you have rights regarding the processing of your personal data, such as access to your personal data, and its rectification or deletion, or the limitation of its processing, to object to it, as well as the right to data portability under the terms provided by the current data protection legislation. You can exercise your rights by contacting us through privacy@resa.es, proving your identity and clearly indicating the right you wish to exercise.